Free shipping
Return & Shipping Policy
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SHIPPING PROCESS
Processing time for all orders is 5-7 business days (weekends excluded). Bulk/wholesale processing time is 7-10 business days. After items are process, shipping will begin. Processing and shipping is two different times. shipping takes 2-5 business days.
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RETURN POLICY
All sales are final, we do not accept refunds on any products. We replace damage items if notified within 7 days of purchase.
Wrong address
We are not responsible for wrong addresses or lost packages, however; we will assist in any way we can. If the address you provide is considered insufficient by the courier, the shipment will be returned to the our facility and you are responsible for reshipment fees and charges.
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TERMS OF SERVICE
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITION
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By using the services of Wonder Scrubs, you agree to be bound by the following terms and conditions:
SMS Marketing: By providing your phone number and opting in to our SMS marketing program, you agree to receive promotional and informational messages from us. We will only send you SMS messages if you have opted in to receive them. You can opt out of our SMS marketing program at any time by replying "STOP" to any of our messages.
Transactional SMS: We may send you transactional SMS messages regarding your order status, shipment tracking, and other important information related to your purchase. These messages are necessary for the completion of your transaction and cannot be opted out of.
Abandoned Cart Updates: We may send you SMS messages regarding abandoned items in your online shopping cart. These messages are sent to remind you of items you left behind and to help you complete your purchase. You can opt out of receiving these messages by replying "STOP" to any of our messages.
Your Information: By using our services, you agree to provide accurate, current and complete information about yourself. If we have reason to believe that your information is inaccurate, we may suspend or terminate your account.
Payment and Order Processing: We use third-party payment processors to process payments. By making a purchase, you agree to the terms and conditions of our payment processors. We are not responsible for any errors or issues that may occur during the payment process.
Product Description and Availability: We make every effort to ensure that our product descriptions and availability are accurate. However, we do not guarantee that the product descriptions or availability will be error-free.
Refund and Return Policy: Our refund and return policy is described above. By making a purchase, you agree to our refund and return policy.
Limitation of Liability: Under no circumstances shall Wonder Scrubs be liable for any damages, including but not limited to, direct, indirect, special, incidental, or consequential damages, arising out of or in connection with the use or inability to use the services provided by us.
Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Georgia Commercial Arbitration Rules of the American Arbitration Association (“AAA”).
Changes to Terms and Conditions: We reserve the right to make changes to these terms and conditions at any time without notice. By using our services, you agree to be bound by the most current version of these terms and conditions.
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At Wonder Scrubs, we are committed to protecting your privacy. We collect, use, and disclose your personal information in accordance with this Privacy Policy and applicable laws.
When you shop on our website or sign up for our SMS marketing program, we may collect your name, phone number, email address, and other personal information. We use this information to process your orders, send you SMS marketing messages, and improve your shopping experience.
We may disclose your personal information to third parties for the purpose of processing your orders, sending SMS marketing messages, abandoned cart SMS, and providing other services. These third parties are bound by strict confidentiality agreements and are not allowed to use your personal information for any other purpose.
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security measures can guarantee 100% protection.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
You have the right to access, modify, and delete your personal information at any time. You can also opt out of our SMS marketing program by replying "STOP" to any of our messages. If you have any questions or concerns about our Privacy Policy, please contact us via email at wonderscrubs@aol.com or via phone at 678-328-7191.
This Privacy Policy was last updated on 04-10-2024.
Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.
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YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.
Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.
Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.
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Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at wonderscrubs@aol.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.
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MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.
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Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. T-Mobile is not liable for delayed or undelivered mobile messages.
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Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.
Age Restriction: You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.
Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:
Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.
Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Wonder Scrubs LLC any third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Georgia before one arbitrator.
The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Wonder Scrubs place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.
Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.
